Perks are delivered to the Discord account linked to your connectrp.net profile. You must be a member of our Discord server with your account linked before you check out. Purchases made without a linked account cannot be delivered until the link is completed.
If a perk has not arrived within the times above, open a support ticket with your Tebex transaction ID. We will complete delivery or, if we cannot, refund the purchase.
Priority Memberships renew monthly on the date of purchase until cancelled. Each renewal is charged by Tebex to the payment method on file.
Cancel at any time through the Tebex customer portal linked in your purchase receipt. Cancelling stops future charges. Perks stay active until the end of the period you have already paid for.
Digital perks are delivered immediately, so purchases are non-refundable once delivered. The exception is failed delivery that we cannot fix within 48 hours of your ticket, which is refunded in full. Refund requests go through a support ticket and are processed by Tebex.
Opening a chargeback or payment dispute instead of contacting us results in all purchased perks being revoked and the account being banned from the server and store. Contact us first; we resolve genuine problems.
Purchases do not exempt anyone from the server rules. If your account is banned, active perks are revoked and no refund is issued for any remaining subscription time or unused items.
Custom license plates, phone numbers, and character names must follow the server rules and may not contain offensive text, real brands, or impersonation of staff or other players. Staff may reject a request. Rejected requests get a replacement choice, not a refund.
For any store problem, open a support ticket and include your Tebex transaction ID. Store questions are handled by staff, payment questions by Tebex support.
Perks and pricing may change over time. Changes apply to future purchases and renewals; anything already paid for is honored for its paid period.